Dependent field

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Dependent field

Postby jjeffman » Wed Feb 03, 2016 5:33 pm

Hello Artem

Is there a way to define on eTraxis a field which is only enabled to edit when another field such as a check box is marked ? I need the user to inform why he or she is closing the ticket when the ticket was not solved. I do not have different "close" status.

Thank you.
Best regards.

Jayme Jeffman

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Re: Dependent field

Postby Artem » Wed Feb 03, 2016 10:27 pm

Hello Jayme,

Unfortunately, no - there is no such functionality at the moment. As you mentioned, you can workaround it with additional final state.
Best regards,

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