Browser hangs

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azlk
Posts: 7
Joined: Fri Dec 16, 2011 9:34 am

Browser hangs

Postby azlk » Fri Dec 16, 2011 11:12 am

on page Projects->Metrics.
Any browser - Opera, Chromium, Chrom, Firefox...
Do I use too crude version?....

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Artem
eTraxis Support
Posts: 227
Joined: Mon Sep 15, 2008 2:51 am
Location: Auckland, New Zealand
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Re: Browser hangs

Postby Artem » Sat Dec 17, 2011 8:22 am

No, the version is fine, it could be some kind of incompatibility. The page you mentioned displays a graph, which is drawn on the client-side by jqPlot JavaScript library. So, let's determine at first, when exactly the problem is happening - on the PHP side where data for the graph are gathered from the database, or on the JavaScript side where the graph is created. To make it possible, could you please do the following:

1. Create a full debug log for this page. I saw in your another post that you have debug logging on now, so you only have to try to open this page again and provide me with generated log file.

2. Check the browser's error console for JavaScript issues. For Firefox you have to do the following:
- open the console by "Ctrl+Shift+J" or via "Tools"=>"Error Console" menu,
- clear console by clicking "Clear" button on top of the console,
- turn on show everything by clicking "All" button on top of the console,
- try to load this problematic page again and check the console for any output.

If you will see something is appeared in the console, please provide me with this output.


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